Can my doctor provide a WorkCover certificate?
Your doctor can assess your circumstances and discuss a work capacity certificate. A workers’ compensation claim is made separately through the relevant insurer.
WorkCover & Occupational Medicals
About the service
Support for Work-Related Health Concerns
A work-related injury or illness can affect your health, daily activities and ability to work. At Southcare Medical Centre in Woree, Cairns, you can discuss your concerns with a doctor and receive advice about assessment, treatment and follow-up.
Our team can also discuss occupational medical appointments. Please tell reception what type of assessment you require when booking so we can confirm whether the requested service is available.
When to book
When Should You Book a WorkCover Appointment?
Book an appointment if you need an assessment for a work-related injury or illness, a review of your recovery, or advice about your capacity to return to work.
If you have a serious injury or need immediate medical assistance, seek urgent care. For a life-threatening emergency, call 000.
What happens at your appointment
What to Expect During Your Consultation
Your doctor will ask how the injury or illness occurred, what symptoms you have and how they affect your work and daily activities. Depending on your needs, they may perform an examination and discuss treatment, investigations, referrals or follow-up.
Your doctor can also discuss whether a work capacity certificate is appropriate and explain the information required to complete it.
How to prepare
How to Prepare for Your Appointment
Bring any relevant medical records, details of your employer and insurer, and your claim number if you have one. If your employer has provided forms or a description of your duties, bring those too.
For an occupational medical, provide the assessment requirements to reception before booking.
Frequently Asked
Frequently Asked Questions
Who pays for my appointment?
Payment arrangements depend on the service, insurer and claim status. Please ask reception about fees and contact your insurer about coverage.
Can Southcare complete my occupational medical?
Please provide the assessment requirements to reception. The team can confirm whether the clinic can perform the assessment you need.
