Bring your Medicare card, if applicable, a list of your medicines and allergies, and any relevant test results or medical letters.
Patient Information
Make an Appointment
Southcare Medical Centre provides general practice care for individuals and families in Woree, Cairns. Our team aims to make it straightforward to arrange an appointment and access the care you need.
New patients: Please call (07) 4054 1462 to book your first appointment.
Existing patients: Book online through HotDoc.
New-Patient Prescription Policy
Southcare does not provide prescriptions for Schedule 4 or Schedule 8 medicines to new patients on weekends or public holidays. Please call the clinic if you have questions about this policy.
How to Prepare for Your Appointment
Bring your Medicare card, if applicable, a current list of your medicines and supplements, and details of any allergies. You may also wish to bring recent test results, specialist letters or hospital discharge information relevant to your visit.
Before your appointment, write down your main concerns and questions. If you need an interpreter, accessibility support or a longer appointment, please mention this when booking.
After-Hours Care and Emergencies
Southcare Medical Centre is open Monday to Friday, 7:30 am to 5:30 pm, and Saturday, 8:00 am to 3:00 pm. The clinic is closed on Sunday.
If you need medical advice when the clinic is closed, contact an appropriate after-hours health service. For a serious or life-threatening emergency, call 000 or go to the nearest emergency department.
Ready To Make An Appointment?
Frequently Asked Questions
Find answers to some of the most common questions about our healthcare services, appointments, consultations, and clinic procedures.
New patients should call (07) 4054 1462 to book their first appointment. Existing patients can book online through HotDoc.
Bring your Medicare card, if applicable, a list of medicines and allergies, and any relevant medical records or test results. Please tell reception that you are a new patient when you call to book.
Please check with reception and your insurer about whether your policy covers any services at Southcare. Medicare rebates and private health insurance benefits depend on the service and your circumstances.
Preparation depends on the procedure. Follow the instructions provided by your clinician and contact the clinic if you have questions before your appointment.
Ask your doctor before leaving how and when results will be communicated, and whether you need a follow-up appointment.
New patients can call (07) 4054 1462 to book their first visit. Existing patients can book online.